OUR POLICIES
Privacy Policy
At Midlands Engineering (referred to as "we," "our," or "us"), we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.
1. Information We Collect
We may collect and process the following personal information:
-
Name and contact information, including email address, phone number, and postal address.
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Details of your service requests and maintenance requirements.
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Information collected through our website, including IP address, browser type, and browsing history.
-
Payment and financial information for billing purposes.
2. How We Use Your Information
We may use your personal information for the following purposes:
-
To respond to your service inquiries and requests.
-
To schedule and provide maintenance services.
-
To communicate with you regarding service updates, appointment confirmations, and relevant information.
-
To process payments and invoices.
-
To improve our services and website through analytics and customer feedback.
-
To comply with legal and regulatory obligations.
3. Data Sharing
We may share your personal information with third parties for specific purposes, including:
-
Service providers and contractors involved in fulfilling your maintenance requests.
-
Payment processors for billing and financial transactions.
-
Legal and regulatory authorities when required by law.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We are committed to protecting your personal information and have implemented security measures to safeguard it. We use industry-standard security practices, including encryption, firewalls, and access controls, to protect your data.
5. Your Rights
Under the GDPR and other applicable UK data protection laws, you have the following rights regarding your personal information:
-
The right to access the personal information we hold about you.
-
The right to request correction of inaccurate or incomplete information.
-
The right to request the erasure of your data (subject to legal obligations).
-
The right to object to the processing of your data for certain purposes.
-
The right to data portability.
To exercise your rights or make inquiries about your personal information, please contact us using the details provided in Section 7.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to manage cookies or opt-out of them. For more information, please refer to our Cookie Policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Midlands Engineering UK Limited @ mail@midlandsengineeringuk.ltd.uk
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
By using our services and website, you consent to the terms outlined in this Privacy Policy.
OUR POLICIES
Privacy Policy
At Midlands Engineering (referred to as "we," "our," or "us"), we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.
1. Information We Collect
We may collect and process the following personal information:
-
Name and contact information, including email address, phone number, and postal address.
-
Details of your service requests and maintenance requirements.
-
Information collected through our website, including IP address, browser type, and browsing history.
-
Payment and financial information for billing purposes.
2. How We Use Your Information
We may use your personal information for the following purposes:
-
To respond to your service inquiries and requests.
-
To schedule and provide maintenance services.
-
To communicate with you regarding service updates, appointment confirmations, and relevant information.
-
To process payments and invoices.
-
To improve our services and website through analytics and customer feedback.
-
To comply with legal and regulatory obligations.
3. Data Sharing
We may share your personal information with third parties for specific purposes, including:
-
Service providers and contractors involved in fulfilling your maintenance requests.
-
Payment processors for billing and financial transactions.
-
Legal and regulatory authorities when required by law.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We are committed to protecting your personal information and have implemented security measures to safeguard it. We use industry-standard security practices, including encryption, firewalls, and access controls, to protect your data.
5. Your Rights
Under the GDPR and other applicable UK data protection laws, you have the following rights regarding your personal information:
-
The right to access the personal information we hold about you.
-
The right to request correction of inaccurate or incomplete information.
-
The right to request the erasure of your data (subject to legal obligations).
-
The right to object to the processing of your data for certain purposes.
-
The right to data portability.
To exercise your rights or make inquiries about your personal information, please contact us using the details provided in Section 7.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to manage cookies or opt-out of them. For more information, please refer to our Cookie Policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Midlands Engineering UK Limited @ mail@midlandsengineeringuk.ltd.uk
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
By using our services and website, you consent to the terms outlined in this Privacy Policy.
